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Munchi offers several ways to get in touch, so you can always reach the right level of support for your situation. For general questions, email works great. For faster back-and-forth, WhatsApp is ideal. And when something is critically wrong — like your POS going offline during service — a phone call gets you help right away.

Email

hello@gomunchi.comBest for general questions and non-urgent requests. Emails are answered on weekdays, typically within the same business day.

WhatsApp

+358 50 5479567Best for issues that need timely attention but aren’t critical. Great for quick questions or follow-ups without the need for a phone call.

Phone

+358 50 5479567Best for urgent issues that require immediate assistance. Call when every minute counts and a written reply isn’t fast enough.
For urgent situations — such as a POS outage or a payment terminal problem — call or message on WhatsApp immediately. These channels will get you the fastest response and help you resolve critical issues before they impact your customers.