# Munchi

## Docs

- [How to Manage Inventory Ingredients in Munchi Dashboard](https://docs.munchi.ai/dashboard/inventory-ingredients.md): Learn how to add ingredients to your Munchi inventory and link them to menu items so that your stock levels are tracked automatically.
- [How to Update Opening Hours in the Munchi Dashboard](https://docs.munchi.ai/dashboard/update-opening-hours.md): Learn how to set and update your restaurant's opening hours in the Munchi Dashboard so customers always see accurate ordering times.
- [Download and Install the Munchi POS App for Android](https://docs.munchi.ai/get-started/download-pos.md): Learn how to download and install the Munchi POS app on your Android tablet using Testapp.io, from the Play Store to your first login.
- [Download and Install the Munchi Tablet Ordering System](https://docs.munchi.ai/get-started/download-tablet-ordering.md): Learn how to download and install the Munchi AYCE self-service tablet ordering app on your Android tablet using Testapp.io, step by step.
- [Connect a Brother QL-810W Label Printer to Munchi POS](https://docs.munchi.ai/hardware/connect-label-printer.md): Set up a Brother QL-810W label printer over WiFi — configure the printer's wireless settings and connect it to the Munchi POS app.
- [Connect a Viva Payment Terminal to the Munchi POS App](https://docs.munchi.ai/hardware/connect-payment-terminal.md): Learn how to connect a Viva payment terminal to the Munchi POS app by matching your Terminal ID in the Terminals settings section.
- [Pair an Epson Printer to Your Tablet via Bluetooth](https://docs.munchi.ai/hardware/connect-printer-bluetooth.md): Pair your Epson receipt printer to an Android tablet over Bluetooth so it can be configured in the Munchi POS app printer settings.
- [How to Find Your Viva Payment Terminal ID on Device](https://docs.munchi.ai/hardware/find-viva-terminal-id.md): Locate the Terminal ID on your Viva payment device — you'll need it to connect the terminal to the Munchi POS app in the Terminals settings.
- [Set Up a Receipt or Kitchen Printer in Munchi POS App](https://docs.munchi.ai/hardware/setup-printer.md): Set up a receipt or kitchen printer in the Munchi POS app — configure Bluetooth, name your printer, and choose the correct printer type.
- [Munchi Help Center: Restaurant Management Platform](https://docs.munchi.ai/introduction.md): Munchi helps restaurants manage orders, menus, payments, and staff from a single platform covering POS, online ordering, kiosks, and more.
- [How to Add a Loyalty Customer to an Order in Munchi POS](https://docs.munchi.ai/loyalty/add-customer-to-order.md): Learn how to attach a loyalty customer to a POS order so they automatically earn points at checkout, and how to remove them if needed.
- [How to Add Loyalty Points Manually to a Customer Account](https://docs.munchi.ai/loyalty/add-points-manually.md): Learn how to manually add loyalty points to a customer's account through the Munchi Loyalty Program admin portal at club.gomunchi.com.
- [How to Create a Product Category in Munchi Dashboard](https://docs.munchi.ai/menu/add-category.md): Learn how to create and save product categories in Munchi to keep your menu organized and easy to navigate for staff and customers.
- [How to Add a Product to Your Munchi Dashboard Menu](https://docs.munchi.ai/menu/add-product.md): Step-by-step guide to creating a new product in Munchi, including name, price, image, and description, and activating it across your channels.
- [Munchi Menu Management: Channels, Schedules and More](https://docs.munchi.ai/menu/overview.md): Learn how to control which products appear on your POS, kiosk, online store, and mobile app by setting up menus with schedules and channels.
- [How to Create and Manage Product Options in Munchi](https://docs.munchi.ai/menu/product-options.md): Learn how to create product options and modifiers in Munchi, add suboptions, and assign them to products so customers can customize their orders.
- [Reorder and Remove Products in the Munchi Dashboard](https://docs.munchi.ai/menu/reorder-remove-products.md): Learn how to drag and drop products into a custom display order and permanently delete products you no longer need from your Munchi catalog.
- [How to Process a Customer Refund in the Viva Dashboard](https://docs.munchi.ai/payments/refund-in-viva.md): Learn how to refund a customer transaction directly in the Viva merchant dashboard when a POS refund was not used or is unavailable.
- [How to Email a Customer Receipt from the Munchi Portal](https://docs.munchi.ai/portal/email-receipt.md): Find any order in your transaction history and send a receipt directly to a customer's email address from the Munchi Portal in a few clicks.
- [How to Filter and Export a Sales Report — Munchi Portal](https://docs.munchi.ai/portal/export-sales-report.md): Learn how to filter, sort, and download your sales data from the Munchi Portal in CSV, XLSX, or JSON format for accounting and analysis.
- [How to Manage Invoice Companies in the Munchi Portal](https://docs.munchi.ai/portal/invoice-companies.md): Set up corporate invoice accounts, export invoicing reports, and accept invoice as a payment method at your POS from the Munchi Portal.
- [Managing Your Team and Employees in the Munchi Portal](https://docs.munchi.ai/portal/manage-employees.md): Add and edit staff, track sales performance, define roles and permissions, and manage shift records for your team — all from the Munchi Portal.
- [Export Online & Kiosk Sales Reports in the Munchi Portal](https://docs.munchi.ai/portal/online-kiosk-sales-report.md): Export a dedicated sales report for your online store and self-service kiosk orders from the Munchi Portal in CSV, XLSX, or JSON format.
- [How to Set Up the Sunmi Barcode Scanner With Munchi POS](https://docs.munchi.ai/pos/barcode-scanner.md): Learn how to assign SKU codes and configure the Sunmi barcode scanner hardware so you can ring up products by scanning them at the POS.
- [Cash Management: Open, Track, and Balance Your Register](https://docs.munchi.ai/pos/cash-management.md): Learn how to open your cash drawer, automatically track cash sales, log manual adjustments, and close your register at end of day.
- [Temporarily Close Your Online Sales Channels From the POS](https://docs.munchi.ai/pos/close-venue.md): Learn how to pause or close specific online sales channels like Foodora or your Munchi Online Store directly from your POS tablet.
- [How to Export a Sales Report Directly From Your POS](https://docs.munchi.ai/pos/export-sales-report.md): Filter your sales data by date range and export a report from the Munchi POS app straight to your email inbox in just a few steps.
- [How to Refund a Customer Transaction in Munchi POS](https://docs.munchi.ai/pos/refund-transaction.md): Step-by-step guide to processing refunds for online and POS transactions from the Transactions tab, including card terminal requirements.
- [How to Contact Munchi Support: Email, WhatsApp, and Phone](https://docs.munchi.ai/support/contact.md): Find the right way to reach the Munchi support team — whether you have a quick question, need timely help, or are facing an urgent issue.