> ## Documentation Index
> Fetch the complete documentation index at: https://docs.munchi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Contact Munchi Support: Email, WhatsApp, and Phone

> Find the right way to reach the Munchi support team — whether you have a quick question, need timely help, or are facing an urgent issue.

Munchi offers several ways to get in touch, so you can always reach the right level of support for your situation. For general questions, email works great. For faster back-and-forth, WhatsApp is ideal. And when something is critically wrong — like your POS going offline during service — a phone call gets you help right away.

<CardGroup cols={3}>
  <Card title="Email" icon="envelope" href="mailto:hello@gomunchi.com">
    **[hello@gomunchi.com](mailto:hello@gomunchi.com)**

    Best for general questions and non-urgent requests. Emails are answered on weekdays, typically within the same business day.
  </Card>

  <Card title="WhatsApp" icon="whatsapp" href="https://wa.me/358505479567">
    **+358 50 5479567**

    Best for issues that need timely attention but aren't critical. Great for quick questions or follow-ups without the need for a phone call.
  </Card>

  <Card title="Phone" icon="phone" href="tel:+358505479567">
    **+358 50 5479567**

    Best for urgent issues that require immediate assistance. Call when every minute counts and a written reply isn't fast enough.
  </Card>
</CardGroup>

<Note>
  For urgent situations — such as a POS outage or a payment terminal problem — call or message on WhatsApp immediately. These channels will get you the fastest response and help you resolve critical issues before they impact your customers.
</Note>