> ## Documentation Index
> Fetch the complete documentation index at: https://docs.munchi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Email a Customer Receipt from the Munchi Portal

> Find any order in your transaction history and send a receipt directly to a customer's email address from the Munchi Portal in a few clicks.

If a customer needs a receipt after their order is complete, you can send one directly from the Munchi Portal without leaving the dashboard. The Transaction History page gives you a unified view of all your orders — both online and POS — so you can quickly locate any transaction and email the receipt in just a few clicks.

<Steps>
  <Step title="Open the Transaction History page">
    In the left-hand navigation bar, go to **Sales** → **Transaction History**. This page shows all of your online and POS orders in one place.
  </Step>

  <Step title="Select the order type">
    At the top of the page, choose whether you want to view **Online Orders** or **POS Orders**.

    <Tip>
      You can switch between Online Orders and POS Orders at any time to find the specific transaction you're looking for, regardless of which channel the customer used.
    </Tip>
  </Step>

  <Step title="Apply filters to find the order">
    Use the available filters to narrow down the transaction list:

    | Filter           | Options                                                 |
    | ---------------- | ------------------------------------------------------- |
    | **Business**     | Useful for multi-venue operators to filter by location. |
    | **Time Period**  | Limit results to a specific date range.                 |
    | **Payment Type** | Filter by cash, card, or other payment methods.         |
    | **Status**       | Filter by Delivered, Ready, Rejected, and more.         |
    | **Providers**    | Filter by channel — Munchi Online, Wolt, etc.           |
  </Step>

  <Step title="Click the email icon">
    Once you locate the order, find the **Actions** column on the right side of the table. Click the **email icon** next to the order you want to send a receipt for.
  </Step>

  <Step title="Enter the customer's email and send">
    A pop-up will appear. Enter the customer's email address in the field provided, then click **Send Receipt**. The receipt will be delivered to the customer's inbox immediately.
  </Step>
</Steps>