> ## Documentation Index
> Fetch the complete documentation index at: https://docs.munchi.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Add a Loyalty Customer to an Order in Munchi POS

> Learn how to attach a loyalty customer to a POS order so they automatically earn points at checkout, and how to remove them if needed.

Attaching a loyalty customer to an order ensures they receive points for their purchase without any extra steps at checkout. You can identify a customer either by scanning their QR code or by searching for them manually — whichever is faster at the moment of sale.

## Add a Customer to the Order

<Steps>
  <Step title="Tap the user icon">
    On the POS screen, tap the **user icon** in the top-right corner to open the customer panel.
  </Step>

  <Step title="Tap Add User">
    Tap **Add User** and choose one of the two methods below to find the customer.

    **Option 1 — Scan QR code:**
    Point the camera at the customer's loyalty QR code. The customer will be identified and added to the order automatically.

    **Option 2 — Search:**
    Type the customer's **name**, **email address**, or **phone number** in the search field. Once you find the right person, tap **Select User** to attach them to the order.
  </Step>
</Steps>

<Note>
  As soon as the customer is added and the order is completed, loyalty points are automatically credited to their account — no manual entry needed.
</Note>

## Remove a Customer from the Order

If you need to detach a customer before checkout, follow these steps.

<Steps>
  <Step title="Tap the user icon">
    On the POS screen, tap the **user icon** in the top-right corner.
  </Step>

  <Step title="Open the customer's profile">
    Tap **Profile** to view the currently attached customer.
  </Step>

  <Step title="Remove the customer">
    Tap **Remove User** to detach the customer from the current order. No points will be awarded for this transaction.
  </Step>
</Steps>